First Round Review ·
A source featuring McKenzie Lock discussing design thinking, AI tooling, and product complexity—covering how humans think through words, why LLM synthesis doesn’t replace user interviews, and how product decisions involve choices about where to absorb complexity, including with AI. Read 3 viewpoints with supporting evidence and source links.
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Synthesis
Humans think through words.
Just because an LLM can synthesize customer research doesn't mean a designer should stop doing user interviews.
Original excerpt
Just because an LLM can synthesize customer research doesn't mean a designer should stop doing user interviews,
Mckenzie Lock · Paragraph 5
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AI tooling →Most product decisions are choices about where to absorb complexity—in the product, in a process, or in a person—and AI is no exception.
Original excerpt
Most product decisions are really choices about where to absorb complexity: in a product, a process or a person, and AI is no different,
Mckenzie Lock · Paragraph 6
Read in source context →Continue exploring
product complexity →Attributed passages with the context to verify them. Open the original text to check the source.
Original excerpt
Most product decisions are really choices about where to absorb complexity: in a product, a process or a person, and AI is no different,
Original excerpt
Just because an LLM can synthesize customer research doesn't mean a designer should stop doing user interviews,
These viewpoints are linked to their original sources. Paraphrases are labeled and are not verbatim quotes.
Open transcript or source material (opens in a new tab)Report an issueMckenzie Lock on AI tooling, design thinking, product complexity. Explore 3 viewpoints by topic, with evidence from 1 source.