Humans think through words
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PUBLIC VIEWPOINTS
Mckenzie Lock
Interview participant on product decisions and AI adoption
1 sources · 3 viewpoints · 3 topics
Content updated:
Mckenzie Lock on AI tooling, design thinking, product complexity. Explore 3 viewpoints by topic, with evidence from 1 source.
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Attributed viewpoints, ordered by source publication date. A snapshot of these conversations, not a definitive statement of someone’s beliefs.
Translations are for reading; original excerpts remain the evidence.
design thinking
View this topicAI tooling
View this topicLLM synthesis doesn’t replace user interviews
Just because an LLM can synthesize customer research doesn't mean a designer should stop doing user interviews.
Supporting evidence
Parsing “Can” from “Should”: How Netflix's Product Team Got Thousands of Creatives to Trust an AI Overhaul
Original excerpt
Just because an LLM can synthesize customer research doesn't mean a designer should stop doing user interviews,
product complexity
View this topicProduct decisions absorb complexity
Most product decisions are choices about where to absorb complexity—in the product, in a process, or in a person—and AI is no exception.
Supporting evidence
Parsing “Can” from “Should”: How Netflix's Product Team Got Thousands of Creatives to Trust an AI Overhaul
Original excerpt
Most product decisions are really choices about where to absorb complexity: in a product, a process or a person, and AI is no different,
Statements by source date1
Statements are ordered by the original source publication date; differences in wording do not establish a change of position.