Topics / product complexity

Attributed viewpoint

Product decisions absorb complexity

Most product decisions are choices about where to absorb complexity—in the product, in a process, or in a person—and AI is no exception.

Behind the viewpoint

Translations are for reading; original excerpts remain the evidence.

Parsing “Can” from “Should”: How Netflix's Product Team Got Thousands of Creatives to Trust an AI Overhaul

Original excerpt

Most product decisions are really choices about where to absorb complexity: in a product, a process or a person, and AI is no different,