Split traffic releases enable canary-style rollouts for agent changes
Split traffic releases let organizations incrementally deploy agent changes to a subset of customer traffic before full rollout—enabling verification of model upgrades, authentication redesigns, or behavioral changes—and are already used in production by a large airline, a travel marketplace, and a fintech company.
Supporting evidence
Release governance: guardrails for agents at scale
Original excerpt
Our new split traffic releases let organizations incrementally roll out a release to a portion of customer traffic before expanding it to everyone — the same canary strategy software teams have relied on for years. If you’ve upgraded your model, redesigned authentication, or made a sweeping behavioral change, you can verify the release behaves as expected before rolling it out more broadly. A large airline, travel marketplace, and fintech company are already using split traffic to control how rollouts reach their customers.
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