Benedict Evans lists SAP as a representative example of large horizontal enterprise software systems used by major U.S. companies.
Benedict Evans ·
Supporting evidence
AI, tools and transformation — Benedict Evans
Original excerpt
The typical big American company today has hundreds, and perhaps thousands, of different pieces of software. It has giant ‘big iron’ horizontal systems of record like SAP and Workday, it has hundreds of vertical SaaS applications, and then there are hundreds more workflows, scripts, automations and databases, right down to the 10 meg spreadsheet running a department. Very often, the company doesn’t even know quite how much it has, what’s actually being used, and what it’s paying for.
Context
And yet, with all this software, the company is full of boring, repetitive tasks.
About this interpretation
The object-specific interpretation and Chinese translation were checked independently against the source. This is an AI semantic review, not playback verification. Reviewed Oct 5, 2026 · qwen3.8-max-0902
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