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AI deployment strategy

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Jim Swanson

Three-layer AI deployment framework

Johnson & Johnson organizes its AI deployment into three layers: (1) improving productivity around enterprise capabilities, (2) enabling end-to-end processes—such as drug discovery, clinical operations, market access, and customer engagement—and (3) embedding AI into the core of products and services.

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Gen AI Present and Future: A Conversation with Jim Swanson, CIO at Johnson & Johnson | Greylock

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We have three main layers of AI deployment. The first layer is about improving productivity around our enterprise capabilities. The second layer is centered around enabling our end-to-end processes, whether it be drug discovery, clinical operations, getting a product to market, or engaging with customers. The third layer is about working to embed AI into the core of our products and services.
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