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Point de vue reformulé

Risher says frustrating ride experiences reduce future use

Risher says riders are frustrated every time the experience he describes happens. In his view, people who have that experience are less likely to take rides in the future.

David Risher·Publié

Derrière ce point de vue

Les traductions sont destinées à la lecture ; les extraits originaux restent la source evidence.

Lyft CEO David Risher on paying drivers more and the shift to robotaxis

Extrait original

I’m like, “Okay, hold up, you’ve just glossed over the most important thing, which is that 100 percent of the time it happens, it’s a pain in the ass, and the rider is frustrated by it. And so I will guarantee you, you don’t have to go and do a bunch of research on this, I already know, people who have that experience are less likely to take rides in the future.
Contexte

So you can go ahead and decide if you want to look at that or not, but I already know the answer to that.”

Ouvrir l’original · Publisher transcript paragraph 42 (s’ouvre dans un nouvel onglet)Voir la page source