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Rethinking Communication for Human and AI Teams | Emergence Capital

Emergence · Thoughts ·

A source from Emergence Capital discusses how AI agents are increasingly functioning as coworkers rather than tools, why communication platforms must treat agents as active participants in conversations, and how existing human-centric tools like Slack fall short in supporting AI integration.

Santi Subotovsky
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tool architecture limitation

Existing platforms assume human-only participants

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Most communication platforms were never built with that in mind. Slack turned messaging into the operating layer of the company, the place where decisions get made and work begins, but every part of that design assumes the participants are human.
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communication design for AI

Agents must be part of the conversation

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That changes what teams need from the tools they communicate in. When agents are doing the work alongside people, they need to be part of the conversation instead of routed around it: knowing when to jump in, when to stay quiet, and how to build on what came before.
Santi Subotovsky·

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