Eric Eyken-Sluyters

AI marketplace integration29. Sept. 2026

Sierra as OpenAI Marketplace launch partner

Sierra is a launch partner in OpenAI’s new marketplace, enabling eligible customers to build agents using their existing OpenAI commitments to drive business outcomes such as loan refinancing, churn prevention, and sales completion.

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Eric Eyken-Sluyters·29. Sept. 2026

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We’re excited to be a launch partner in OpenAI’s new marketplace . Now, eligible customers can build agents with Sierra using their OpenAI commitments — helping them to build better customer experiences and drive measurable business outcomes, like refinance a loan, prevent a subscriber from churning or completing a sale, using their existing budget.

pricing model

pricing model29. Sept. 2026

Pay for outcomes, not tokens

Sierra’s pricing model ties cost to business outcomes—such as a loan refinanced, an insurance claim paid, a sale closed, or a customer retained—rather than token consumption.

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Eric Eyken-Sluyters·29. Sept. 2026

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Pay for outcomes, not tokens : A loan refinanced, an insurance claim paid, a sale closed, or a customer retained.

agent development usability

agent development usability29. Sept. 2026

Ghostwriter enables non-technical team members to build agents

Sierra’s Ghostwriter tool allows anyone on a customer’s team—not just engineers or AI specialists—to build, deploy, and improve AI agents.

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Eric Eyken-Sluyters·29. Sept. 2026

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Easy to use : With Ghostwriter — our agent for building agents — anyone on your team can build, deploy and improve agents.

agent adaptability

agent adaptability29. Sept. 2026

Goals and guardrails enable reasoning through complex use cases

Unlike one-size-fits-all SOP-based agent builders, Sierra uses goals and guardrails to enable agents to reason through difficult, nuanced use cases and scale with evolving business ambitions.

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Eric Eyken-Sluyters·29. Sept. 2026

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Highly adaptable : Most agent builders use one-size-fits all SOPs that struggle with harder use cases. Sierra’s goals and guardrails enable agents to reason through the toughest issues and grow with your ambitions.