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communication design for AI

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Agents must be part of the conversation

IN CONTEXTcommunication design for AI1 viewpoints
2026-09-24

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Agents must be part of the conversation

When AI agents work alongside people, communication tools must treat them as active participants: enabling them to know when to contribute, when to stay silent, and how to build on prior context.

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That changes what teams need from the tools they communicate in. When agents are doing the work alongside people, they need to be part of the conversation instead of routed around it: knowing when to jump in, when to stay quiet, and how to build on what came before.
Rethinking Communication for Human and AI Teams | Emergence Capital

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