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AI deployment strategy

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Three-layer AI deployment framework

IN CONTEXTAI deployment strategy1 viewpoints
2025-03-14

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Three-layer AI deployment framework

Johnson & Johnson organizes its AI deployment into three layers: (1) improving productivity around enterprise capabilities, (2) enabling end-to-end processes—such as drug discovery, clinical operations, market access, and customer engagement—and (3) embedding AI into the core of products and services.

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Supporting evidence

Gen AI Present and Future: A Conversation with Jim Swanson, CIO at Johnson & Johnson | Greylock

Original excerpt

We have three main layers of AI deployment. The first layer is about improving productivity around our enterprise capabilities. The second layer is centered around enabling our end-to-end processes, whether it be drug discovery, clinical operations, getting a product to market, or engaging with customers. The third layer is about working to embed AI into the core of our products and services.

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